Connect your CmDongle with a free USB interface of your PC. The light diode of the CmDongle alternatively flashes red and green for 1-2 seconds. Your PC shows that a new USB device has been found. CmDongles with additional Flash memory, e.g. CmStick/M, are able to permanently hold any data on this drive.
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With CmDongles with additional flash memory it can happen that the Windows message "Do you want to scan and fix 'XYZ'?" displays. This always happens when the connection was disconnected during access and the write process was not completed by closing a special flag at the same time. Solution: •Using the safely remove option, always log off the CmDongle before removing it from the system. •Click on "Scan and fix". Please save all important data first! |
Alternatively to the mass storage device status, CmDongles can also display as HID (Human Interface Device) without a drive status (for more details see here).
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CmDongles without Flash memory represent virtual drives, i.e. data you save on it will get lost once you disconnect the CmDongle! |
By default, CodeMeter License Server is installed as service (Windows) or as daemon (Linux, macOS) and thus automatically starts on system startup. The behavior at system startup is optimized by using default values and prevents eventually occurring process access conflicts. In the case of problems, please contact Wibu-Systems Support.
If CodeMeter License Server should not be active, it can be manually started or stopped. The following table shows you start options for different operating systems.
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CodeMeter License Server is registered as a Windows service and can be started with user privileges. For stopping the service, however, you need administrator privileges under Windows (System Settings | Management | Services). |
Operating System |
Menu Control |
Name |
|---|---|---|
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[Start | All Programs | CodeMeter | CodeMeter Control Center] |
CodeMeter.exe |
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Press "Windows" key to open Start screen | Type "CodeMeter Control Center" | Press "Enter" key |
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[Programs | CodeMeter | CodeMeter Control Center |
CodeMeterMacX |
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[Applications | System | CodeMeter Control Center] or [Applications | Accessories | CodeMeter Control Center] |
CodeMeterLin |
Activating CmActLicense licenses
CmActLicense the software- and activation-based CodeMeter variant requires no hardware token. Rather CmActLicense licenses are bound to hardware properties of the PC on which they are accessed.
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Please make sure you activate a CmActLicense license only on the PC for which you want to use the license. |
Before you are able to activate CmActLicense licenses for your PC you require a separate file you obtain from your software vendor. This licenses information file corresponds to an empty license container. It serves to collect hardware properties of your PC as a kind of 'finger print' for the subsequent activation.
The hardware properties of your PC, which are used to bind a license to the PC, utilize binding schemes. The dynamically weighted CodeMeter SmartBind scheme, used by default, optimizes the validity of licenses even when the hardware properties of the PC or device change to which the licenses are bound.
Please proceed as follows:
1.Drag & drop the *.wbb file, e.g. 
MyCmActLicense.wbb, you received from your software vendor onto CodeMeter Control Center.
The "Status" field shows that is file is only an empty license container and not a license. At the same time, the CodeMeter symbol changes to red.
2.Click the "Activate License" button to create a license request file (see here) and to send it to your software vendor.
Subsequently, your software vendor will send you a license update file.
3.Drag&drop the *.wbb file, e.g. 
MyCmActLicense.WibuCmLIF, you received from your software vendor onto CodeMeter Control Center.
The "Status" field shows that the license has been activated. At the same time, the license has a serial number, and the CodeMeter symbol has switched to activated status.
The cloud-based variant of CodeMeter allows to access licenses online in the cloud. The CmCloudContainer is bound to individual end users and is managed on CodeMeter Cloud Server. This means that the credentials reside on the local machine. End users with the appropriate credentials then access these licenses authenticated and can use them as if they corresponded to local licenses.
Before you can use CmCloudContainer licenses for your PC, you need a separate file that you get from your software vendor. This *.wbc file follows the serial number scheme "140-..." and contains the cloud access credential data.
1.Drag&drop the *.wbc file received from the software vendor into CodeMeter Control Center.
You will receive an import confirmation and CodeMeter Control Center will display the imported CmCloudContainer along with other cloud-related information.
You can then use the CmCloudContainer as usual to import and update licenses.
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A comprehensive FAQ area on CodeMeter and on other additional products, you will find at our CodeMeter support page.
Please take a first look at the information on the CodeMeter support page before you contact our support team. In most cases, you will find quick answers to your questions and problems.
Support
You have several options to contact us:
Writes us an e-Mail at support@wibu.com Please describe your problem in detail and add the file CmDust-Result.log created with CmDust. |
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Telephone |
Contact our CodeMeter Hotline at +49-721-93172-15. We are available in Germany (local Baden-Wuerttemberg non-holiday) workdays (Monday through Friday) from 8 a.m. to 5 p.m. Wibu Systems USA support is available Monday through Friday from 8 a.m. to 5 p.m. PST by phone at 800-6-GO-WIBU (425-775-6900) or by e-mail (support@wibu.us) In China contact our Shanghai office per phone +86 (0) 21-55661790 or by e-mail (info@wibu.com.cn). |
